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Returning To one of the best Presentations ever

Here is a re-post of a blog post I did about one year ago on my own personal site. The reason for the re-post is because I cannot emphasise enough how great story telling is the real secret behind a great presentation. This does not matter whether you are teaching a group of business people how to be more productive or teaching English to a classroom full of university students from Russia, telling stories is the secret to having your students remember you and remember what you are teaching them.

Now, I am very interested in presentations, spending most of days either preparing a presentation or delivering a presentation.

One of my sources of inspiration is TED.com a great website, full of high quality video of incredible people talking about incredible things.

One of the ‘secrets’ of a good presentation is the ability to ‘tell a story’ and in this presentation, Mike Rowe (of Discovery Channel’s Dirty Jobs) tells an amazing story about lamb castration. (click here for 한국어) He also shows you that you do not need slides to do a fantastic presentation. Just be out there, front and centre talking to your audience


Lessons we can learn from this presentation:

  1. You do not need to prepare a Powerpoint / Keynote presentation file to do a great presentation
  2. The ability to tell a story, and to show some human element in the story, turns a presentation into a great presentation
  3. Do not use a lecturn, table or podium unless you absolutely have to. Be out there front and centre and talk to your audience.
  4. Show humility – do not try to show you are perfect – you are not
  5. Be natural and be yourself

Use Presenter Mode!

Too often a presenter, so afraid of forgetting his or her speech, will type the content of their presentation into their slide. They do this in the hope their audience will think they are helping them. Sadly, no audience will think this. Your audience will assume you have done little or no preparation and quickly lose interest in your presentation.

However, both PowerPoint and Keynote have the ability to help you. What you need to do is to use “Presenter Mode” or “presenter View”.

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What this essentially does is show the whole slide on the main screen and your notes and next slide on your computer monitor. By using this feature in your presentation software you can avoid having to type out your script and or reading your script from your slides.

Below are a couple of screen shots from both PowerPoint and Keynote to demonstrate what your view (on your computer monitor looks like in presenter mode. For more information on presenter mode in PowerPoint you can see Microsoft’s page on it here

The Power Of Real Visuals – A story about Concorde

Today, on the Discovery Channel there was a documentary about Concorde’s last flight and the accident in 2000 that happened at Charles De Gaulle Airport. During the documentary, one British Airway’s Concorde’s pilots told the story of how Concorde was accepted to JFK Airport in New York – an airport vital to the success (and future) of Concorde.

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Concorde was not a quiet plane. In fact Concorde was very noisy. I was very lucky to see Concorde several times landing at Leeds / Bradford Airport nearby the house I grew up in and I remember a staggeringly beautiful airplane that looked so graceful. But WOW! was it noisy. Because of this noise, there were many protesters and demonstrations at JFK Airport demanding that the airport refuse permission for Concorde to land there.

When Concorde flew in to JFK Airport shortly after a temporary ban was lifted in 1977, a press conference was called. Captain Brian Walpole of British Airways reported that the American media were very hostile towards the Concorde team. The press conference was being held in a hanger at JFK and shortly after the conference began Concorde was towed into the hanger behind the gathered media. As Concorde came in, the media and public went deathly quiet. All you could hear were people saying how beautiful the plane was. Shortly after this event Concorde was accepted and the vital link between London and New York was established and ran right up to the retirement of Concorde in 2003.

Captain Walpole states that had Concorde not come in to the conference when it did, Concorde would never have flown in to JFK and quite likely we would never have seen Concorde for the many years we did.

Never underestimate the power of real life visuals in your presentations. Words do have power, but if you can, and if the opportunity is there, alway use a real live product to show your audience. It carries more power than just spoken words.

What’s Your Point?

Recently I have seen a few presentations that do not appear to have a point. The purpose was missing and I felt that I had learned nothing new and that I had completely wasted my time.

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The problem was caused by the presenter putting in far too much information, which caused the audience to become confused and the whole presentation feel long, boring and pointless.

Very few presentations require a lot of detail. For example, if you are introducing your company to a potential new client you do not need to go into fine detail about each individual product your sell, how they are made and what the statistics are. These details can be given when you sit down with the client to discuss the details later. All you need to do is to give a brief history (when the company was established, how many employees you have and where you have offices etc), what your product or service can do to help your potential customer and where you company plans to go in the future. All in all if you are just introducing your company, then a 10 to 20 minute presentation should be sufficient.

Sadly, a lot of of these company introduction presentations last for an hour! Trust me when I tell you this. If your company introduction presentation lasts for one hour, your potential customers are going to be bored rigid. There really is no need for it. So please, I beg you do not do it.

When you plan your presentation find the main point. What do you want your audience to learn? Once you have established that, build you presentation around that main point. Answer that question in your presentation – do it simply and without too much technical detail.

If you feel the need to include a lot of data and technical detail, consider using a handout sheet that you can give you audience at the end of your presentation. Never give a hand out at the beginning. Your audience will appreciate your kind consideration.

Be Curious…

On my recent trip to Ireland I became fascinated with the posters and billboards, as well as the scenery and nature. and this got me thinking. How can we improve our slide design and thinking when it comes to presenting.

One of the best ways to get inspiration for designing our slides it to just look around our everyday environment. Unfortunately, this can become a bit boring, particularly when our local environment does not change very much.

However, most people are fortunate enough to travel, whether that is a weekend away with our friends or family, or if you are very fortunate you may have to opportunity to travel abroad. Opportunities to travel to other countries can give you bundles of chances to gain inspiration for your next presentation.

Recently, I have been doing an environmentally friendly presentation course with a large company here in Korea. On my trip last week I had a stop in Amsterdam and I noticed that there where hundreds of wind turbines (see picture below) This gave me the opportunity to take some pictures that I can use in my slides later this week.

So whenever you travel, wherever you travel, always carry a camera with you and seek out opportunities to improve the way you design your slides and your ideas.

What we can learn from Apple’s Antenna-gate

Steve Jobs this morning gathered interested media organisations together and held a press conference about the iPhone 4′s antenna problems.

The presentation lasted around 30 minutes and these are some lessons all presenters can learn about having to give difficult and sometimes unpleasant news about a product or a business:

1. Admit there is a problem.

Steve Jobs came clean. He admitted straight away there was a problem. He said “We’re not perfect. We know that, you know that”. He explained the problem, showed the date of the tests that Apple had carried out and admitted that Apple knew that there was a problem before the launch.

2. Accept responsibility

Unlike BP, who refused to accept blame, Steve Jobs accepted blame immediately. By admitting the blame he was able to stop the ‘rumourmongering’ essentially with one sentence.

3. Show the data – in a simple way

By showing simple data, Steve Jobs was able to communicate to all customers, not just the tech savvy customers. Too often companies try to hide behind complex data that nobody but PH.D scientists can understand. This does not clear up the problem, it adds to the problem. Focus on simple data that explains the problem.

4. Say what you are going to do about it

This is perhaps the most important part. You must state very clearly what you will do about the problem and, more importantly, when. When you come up with a solution to the problem, the solution must be customer centred and not damage limitation centred – which sadly is what most companies try to do.

5. Make it Personal

Throughout the whole presentation, there was a deep feeling that Steve Jobs was taking this issue personally. Not in the BP CEO’s “personal way” (“I just want my life back”) but in a way that it hurt him personally that his customers were not happy and that he, and his engineers, were working round the clock to solve the problem. This kind of personalisation of the problem give your customers a feeling that you are with them and on their side.

There are hundreds of examples of successes and failures when it comes to companies and problems. Two of the most recent PR disasters are Toyota and BP, but this one, in my humble opinion, will go down as a successfully handled problem.

Remember, giving bad news is something that most companies will have to do at some point or another. Being able to present bad news in a clear and understandable way is the first step. Accept responsibility and tell everyone what you are going to do about it. And above all else – tell your customers you love them.

You can view the whole presentation here

Presentations should be like a conversation

Too often presenters present their presentations in a formal, wooden way. This way of presenting is boring, uninteresting and shows little or no passion in the subject of the presentation.

The best presentations are ones where the presenter is having a conversation with their audience. Where the presenter has a real passion for what they are talking about and are not just doing their job because their boss told them to do it.

The above picture is taken from Bill Strickland’s talk at TED in 2002. He began his presentation by telling his audience that he had no notes, no script and that he just wanted to talk with them for a few minutes.

It’s a great honor to be here with you. The good news is I’m very aware of my responsibilities to get you out of here because I’m the only thing standing between you and the bar. (Laughter) And the good news is I don’t have a prepared speech, but I have a box of slides. I have some pictures that represent my life and what I do for a living. I’ve learned through experience that people remember pictures long after they’ve forgotten words. And so I hope you’ll remember some of the pictures I’m going to share with you for just a few minutes.

This is a fantastic opening. The audience can tell immediately that this is not going to be a poorly scripted talk about a subject the speaker is not really interested in. Just from this simple opening, the audience can that the speaker has something interesting to say, and more importantly, something worth listening to.

One of the other unique things about Bill Strickland’s talk is that not only does he have a conversation with the audience, he also employs the services of a pianist, Herbie Hancock, to play soft music throughout his talk. The atmosphere is like having a conversation in a really relaxing jazz bar. But the wonderful twist to this story is that Herbie is a part of the story

It is quite often difficult to control the atmosphere in a room. Most rooms where presentations take place are cold, boring grey rooms with bright lights and poor ventilation. But here, Bill Strickland has dim lighting, a pianist and the atmosphere perfectly creates that conversation feel.

So, the real secret to a great presentation is not great PowerPoint slides, a wonderfully memorised script, but a real passion for what you are talking about and stories told in a conversational way – oh and of course a pianist!

You can watch the video below, and if you would like to follow the script you can watch the video on the main TED website here.

Don’t Tell Me… Show me!

We think presentations are an opportunity for us or our company to show you what we are doing, launching or planning. We then spend hours and hours and hours writing a presentation full of carefully worded sentences and wonderfully coloured boxes and graphs that help us to tell you, the audience, what we are doing.

But we now live in the 21st century. We now have tools available to us that mean we no longer have to rely on words to tell you what we are doing. We now have the power to show you what we are doing, planning or launching.

So:

Please do not tell us – show us:

Demonstrations and video can go a long way to show your audience just how good your product or service really is.

말하지 말고, 제발 보여주세요!!!

프레젠테이션이란, 우리가 현재 진행하고 있는 것이나, 출시될 것 혹은 기획하고 있는 것들을 청중에게 보여줄 수 있는, 우리 또는 우리 회사를 위한 기회라고 모두가 생각합니다. 그래서 우리는 청중들에게 우리가 진행하고 있는 것들을 잘 이야기 할 수 있도록 눈에 띄는 색색의 테이블과 그래프들. 그리고 신중하게 쓴 문장들로 이루어진 프레젠테이션을 작성하기 위해 정말 많은 시간을 투자합니다.

하지만 우리는 현재 21세기에 살고 있습니다. 오늘날 우리에게는 유용한 툴들을 가지고 있습니다. 즉, 우리는 더이상 우리가 무엇을 하고 있는지 청중에게 전달하기 위해 단어나 말에 의존할 필요가 없다는 뜻입니다. 우리가 진행하고 있고, 기획하고 출시하게 될 것을 청중에게 실제 보여줄 수 있는 파워를, 현재 우리가 가지고 있기 때문입니다.

그러므로,

제품 시연이나 동영상은 여러분의 제품이나 서비스가 얼마나 좋은지 청중에게 보여줄 수 있는 좋은 방법이 될 수 있으니, 이제라도 말 대신 보여주기 위해 시도해 보시기 바랍니다.

한국인이 생각하는 최고와 최악의 프레젠테이션

어제, 한 기업체에서 프레젠테이션 트레이닝 코스를 맡아 진행했었습니다. 저녁식사를 마친 후, 가르 레이놀즈가 구글 프레젠테이션에서 청중에게 그들이 참여했던 프레젠테이션 중 최고와 최악을 물었던 것이 떠올라, 저도 트레이닝에 참여한 직원분들에게 똑같은 질문을 드렸었습니다.

직원분들의 대답은 아래와 같았습니다.


위의 표에서 가장 인상적인 점은, 직원분들이 프레젠테이션에 참관하면서 느껴던 좋은 점과 나쁜점들이 유럽 및 미국 등의 청중들이 느낀점들과 매우 흡사했다는 것입니다. (가르 레이놀즈의 프레젠테이션을 보시면, 여러분도 고개를 끄덕이게 되실 겁니다.)

결과표 중 특히 흥미로웠던 사실은 직원들 모두가 아이 컨택을 두려워 하지 않고 자신감 차있는 발표자의 짧고 간단하면서도 유머가 겸비된 프레젠테이션을 원한다는 것입니다. 이들 모두가 슬라이드에 너무 많은 내용을 담고, 전문어들로 가득찬 프레젠테이션의 스크립트를 시종일 읽어 내려가는 발표자를 원치 않았습니다. 여기서 정말 재미있었던 점은, 많은 사람들이 서양과 동양의 청중들간에 차이가 있으며, 서로 원하는 것이 다르다고 생각한다는 것입니다. 과학적으로 정확히 증명된 것은 아니지만, 이런 생각은 사실과 다릅니다

유럽 및 미국등의 청중들에게 같은 질문을 했다면, 그들의 대답도 이들과 다를 바 없었을 것입니다. 프레젠테이션에서 청중들이 원하는 것은 서양이나 동양이나 전 세계가 동일하기 때문입니다.

어느 나라의 청중들에게 질문을 하든, 제가 얻을 대답은 같은 결과일것입니다. 그러므로, 여러분께서 다음번에 국제적 청중들을 위해 프레젠테이션 하실 때에는. 앞서 알려드린 결과표를 꼭 염두해 두시고 진행하시기 바랍니다.