How to effectively present in English in the 21st Century

Your voice is arguably the most essential tool you need when you present. Without your voice, you are not presenting. So developing a good strong voice is something you will need to do if you present regularly.

For most people who are presenting they experience nervousness. This nervousness effects your voice by raising their pitch (low voice or high voice) and speeds up the words you speak. In some cases, when you are especially nervous your voice can break and ‘shake’ in a way that makes it sound like you are crying or highly emotional.

The key is to be able to project your voice to the back of the room. This is fine if you are presenting in a small room with a small group of people. But when you are in a large room with a larger group of people and you do not have the assistance of a microphone, then this can cause major problems for the people at the back of the room.

So, here are a few tips that can help you to project your voice more clearly:

1. speak from your diaphragm, not your throat

Your diaphragm is a thin layer of muscle positioned just below your lungs. This muscle assists your breathing and is actually the cause of hiccups. Most people speak using their throat, and we naturally do this when we are speaking softly or quietly. However, to improve the volume and pitch of your voice you should use your diaphragm to project your words. To do this you need to make sure that your breathing and voice comes from your stomach area. It is a lot easier than you think, and with practice you will soon be able to do this naturally.

2. Stand up!

Presenting while sitting down suppresses your voice by making your voice volume much lower. To avoid this you should always stand up when you are presenting and keep your head held high. Avoid looking at your shoes!

3. Position your notes / computer high up

Most presenters on stage place their computer on the floor and then spend the rest of their presentation looking down at the computer’s monitor. When you look down you automatically lower the volume of your voice. The best place for your computer is on the podium / lectern. This ensures that your head is always high up.

4. Relax!

Okay, I know this is difficult. Most people are very nervous when they are presenting, but it is important to try and relax before you speak. Try rotating your shoulders and neck a little before you begin. Drink a little warm water to relax your throat and focus you mind on keeping relaxed.

I hope that helps a little when you are next presenting. Please feel free to add any other tips you find useful in the comments section.

I recently finished a two day presentation workshop with group of guys from a large, global pharmaceutical company here in Korea. This is the third such workshop this company has done and I have to say that each time I do this course the attendees keep getting better and better.

There are many reasons for this. I think partly the reason is that Korean people are finally beginning to believe in their own English ability, and to understand that they do not have to be perfect, they just have to be understood. Other reasons are:

People understand that complex, boring presentations suck.

Detail in a presentation slide does not work

Spoken words with an appropriate good quality image works better than text.

These guys were fantastic and I just want to say – thank you for being excellent students and good luck to you all with your future presentations in both Korean and English.

Over the last few months I have been training groups of employees at a large Korean company. All the students are non-native English speakers, and all the employees have differing levels of English.

In each 4 week course ( we do four hours per week) the students do two presentations. One at the beginning and one at the end.

These students are continuing their everyday work, and have to prepare their presentations in their own time, and, if they can find the time, during their working hours.

A number of interesting observations have come up that I would like to share with you.

1. at the beginning of the course, almost all students believe they cannot present in English. By the end of the course all students have the realisation that actually they can present in English. This has nothing to do with the course, or my teaching method – sadly. This has everything to do with confidence. At the beginning of the course, most of the students simply have no confidence in their English ability. Once they have completed two, short presentations in font of their peers they begin the believe in themselves.

This problem in endemic in Korea. Most business people are tested on their English ability before entering a company, then they spend the next ten or twenty years only speaking in Korean, with the occasional English greeting and a “thank you”. If you do not use English regularly, then you are not going to be confident using English in your professional life.

If you want to feel better at using English, then find every opportunity you can to use English.

2. Many students over prepare their short presentation and end up either memorising their words, or reading a script. These students are always the worst presenters. They lose their place during their presentation, they hardly ever look at their audience and they spend too long looking down at their notes / script that the words they are speaking sound muffled and unclear.

Doing a short presentation in class is not the same as doing a keynote presentation in front of a hundred English speaking journalists at the launch of a new product, but all the same, if the presentation is important, the way you communicate with your audience is vital. Reading a script will prevent you from connecting with your audience in a personal way and you will fail. Not only will you fail, but your whole presentation will fail.

You need to know what you are talking about. If you do not know your subject well enough, then you should not be presenting. Reading a script is unforgivable, and simply tells your audience that they are not important enough for you to prepare properly.

Preparing for a presentation is about knowing your topic, knowing your stories and knowing what it is you want to tell your audience. It is not difficult. Any presenter, who is presenting in a foreign language should have the necessary language skills already. If they don’t, they should not be presenting.

3. It is hard to let go of practices learnt in the past. Yet, letting go of 1990s style presentations is something we must all do if we are going to be great communicators in the twenty-first century.

Maintaining a love affair with complex charts, text and bullet points is damaging your ability to communicate effectively. A twenty-first century presentation is about presenting your ideas in a clear and concise way. It is not about presenting slide after slide of technical data. That simply does not work today. If your grandmother would not understand your presentation, then it is not simple and concise enough.

If your presentation is all about technical data, then consider preparing a handout with the details. Then in your presentation itself focus on the key points that you have pulled out from the data. Explain to your audience that the detailed data is contained in a handout.

On a side note here – I am shocked and amazed when students turn round and tell me that preparing a handout means more work! Unbelievable! If your presentation is important enough for you to be presenting it to an audience, then a handout should never be considered “more work”. It should be considered an essential part of your presentation for your audience’s complete understanding.

These are just three things I have picked up over the last few months. There are more and I will write about these over the coming weeks.

With the passing of Steve Jobs, there has been a lot of comment about his life and his presentation philosophy.

In the recent biography by Walter Isaacson, there are numerous references to Steve Jobs’s thinking on presenting and one in particular stood out for me. The quotation:

“I hate the way people use slide presentations instead of thinking,” Jobs later recalled. “People would confront a problem by creating a presentation. I wanted them to engage, to hash things out at the table, rather than show a bunch of slides. People who know what they’re talking about don’t need PowerPoint.”

This has always been a bug bear to me too. I simply cannot understand why anyone would want to use PowerPoint in a meeting. PowerPoint kills conversation, it puts slides at the centre of attention and it creates an atmosphere of staleness and boredom. The very things that prevent any kind of solution or idea being found.

The best meetings I have attended were where there was a proposal, typed on paper and given to all meeting participants before the meeting, and then everyone had an open and frank discussion about the subject. Often, new ideas were found or new angles were discovered about the original proposal, but one thing that happened was that people actually talked and discussed the idea.

The opposite meetings were where the organiser spent the first ten minutes trying to get his or her computer working, then completely dominated the meeting with slide after slide of boring text and poor quality clip art and pictures. There was no discussion and quite often a lot of confusion. The meeting ended and nobody knew what they were supposed to do.

PowerPoint and Keynote have their place, a product launch to a few hundred journalist, a training seminar where the slides are used to inform and teach. But a meeting to discuss a proposal or to come up with a solution to a problem is not the place.

Take a look at the video below. Here you see Steve Jobs talking to employees from Apple about the problems Apple was facing in 1997, and the solution. Note there are no slides, just Steve up front and centre talking to his staff, and then a video at the end. Had he used PowerPoint,it would have killed the effectiveness of what he had to say.

This year I have done our presentation seminar with a large number of people from many different companies. Some were large international companies, others were smaller domestic companies. On each occasion the students attending were a mixture of people from various departments ranging from the sales department to the human resources department.

However, one thing that has surprised me is that none of the students attending were senior managers. Almost all of them were junior members of their departments who, when questioned, did little or no presenting in their companies.

I find myself having to ask the question: why?

Why is it that the very people who have to do important presentations in English are the very people who do not attend presentation training seminars, courses or workshops? Do they think they are too good to attend? or is it that they feel they are too busy?

In my mind this is a crazy situation. Everyone knows that that the state of presentations today is terrible. In some places it is getting better and in some cases there is an understanding that presentation communication needs to improve, but the perception of the humble presentation is still that they are largely boring, useless and pointless.

My guess, and this is only a guess, is that these managers are too proud to admit they need further training. And it is here where the problem arises.

Most presentations I see done by university students are fantastic. The design, the message and the stories are there. It most cases the final presentation is a little rough around the edges, but on the whole their presentations are good, creative and have a clear, simple message. On the other hand most presentations I see done by senior executives have difficult to read slides, are full of boring text and are a complete mess when it comes to a message. The end product looks like something created in the 1990s., with no clear point and at the end a very confused audience.

Business communication did not stop evolving in the 1990s. The evolution of Business communication exploded in the 2000s. Audiences now demand simple, clear messages that are delivered in twenty minutes and the details are handed to them in a clear, convenient handout. Audiences no longer have time to sit in a meeting room listening to an old style executive spew word and boring word in a dull, unimaginative way for hours upon end. Audiences want to the point messages with great illustrations and simple easily digested facts and figures.

Until these senior executives get it and begin to understand that it is they that need to be taught how to present in the twenty-first century, presentations are going to continue with the same boring image. All I ask is that if you are a senior executive, please lose the pride and get some help. It will not only help you develop, but it will help restore the image of the presentation into something it should be. A great way to communicate a message.